April 14, 2020

Reston RELAC A/C Service Notification/Update

Date: Tue, Apr 14, 2020, 9:15 AM

Dear Customer

I Hope everyone is staying safe.

With the current stay at home directive it is very important to make sure our system
is operational so our customers are able to use their A/C effectively.

RELAC began the seasonal startup process on April 1.  This year we are only using our
regular staff for startup and not hiring any temporary workers.  We made this decision to
limit contact between our staff and outside help in order to keep our staff as safe as possible.

Therefore the startup will take longer than usual.  We will do our best to get everything
up and running by the second 80 Degree day in May.

If the RELAC team needs to do some work within your homes they will first ask if you are
comfortable with them entering.  They will wear gloves and masks to keep everyone as
safe as possible. 

Our mask supply is getting low and we are finding it hard to find good replacements.  If
anyone has any information where to find masks to help us out,  we be most appreciative. 

thanks
Mark

President Reston RELAC